Agron-LED will not accept returns or faulty items where the product is, either, outwith the initial 14 days and/or not under warranty.
No refunds are offered after the initial 14 days.
In the unlikely event of a fault occurring within the warranty period of the product, please follow the ‘How do I return my product?’ (detailed below).
If the returned goods are proved* to be faulty a credit note will be issued and you will be re-invoiced when the product is replaced.
*All returns will be checked prior to any replacement being issued to ensure faults have not occurred due to misuse or incorrect installation. Under these circumstances we will not be able to process a refund.